Sewing Machine Service

Our Baby Lock and BERNINA Manufacturer-Certified Technician performs quality machine services that assist in keeping your machine trouble-free and enjoyable to use. Complete Services include cleaning, lubrication, inspection, calibration, repair and replacement of needed parts; which will bring your machine back to factory specifications.

Please Note: We service most makes and models of home machines. If your machine requires a part and it is not a Baby Lock or BERNINA, we will be unable to perform the service/repair.

Please download a copy of the Service & Repair Checklist so you can bring the necessary items with you for service or repair.

Please note, we can no longer service embroidery or multi-needle embroidery machines that have a floppy drive. 

If you are having an issue with a project or some damage has occurred during sewing, please bring your machine in “as-is” (keep thread, needle, fabric, etc. with machine) to assist us in diagnosing the problem, so we can get you back sewing as soon as possible.

Note: Machines are serviced in the order that they arrive at our store.